Burger King - Cleveland

Great service from management. I came by 20min before closing and ordered a double whopper through the app. The broiler was down for reasons beyond their control, so they couldnt make the order that I had already paid for and couldnt cancel the order since it was through the app. The manager hooked me up with some other food and said I could have a double whopper for free the next day (today) if I came by during her shift. I did, and it might not even have been the same manager, but I got my double whopper as promised. This kind of customer care isn't a given with late-night fast food, and I really appreciated the gesture.

The girl Samantha, in the drive thru was polite and got my order right 1st time. I order something that alot of people don't order. Its was made fresh, and i was served in like 3mins. Best bk I've ever been to.