Bills Coffee Shop - Cleveland

Love the corned beef hash! I also tried my friends eggs Benedict and they were delicious! Food is cheap but good. Pancakes are made with homemade batter and loaded with butter. Yum! I also tried the steak and eggs and the steak was so thin I understood why it was so inexpensive, but the taste made up for that. There lunch options are also good. The pay melt is really good. Make sure to bring cash as they don't accept credit cards. Don't judge the interior as the charm is the lady who's been running it since I can remember, not the decor.

Bills is really good. HOWEVER this new lady they have taking orders/answering the phone is BEYOND RUDE!!!! She has a very smart mouth and talk to people as if they’re stupid. I come there often if there are new customers coming in she’ll definitely run them away from her horrible service!!!

I have loved this place for years. I live very close to it so we enjoy it for breakfast often. The owner, waitstaff and cooks are all so friendly and like family. They greet me by my first name all the time!! The food is excellent and reasonably priced!

I've been going here since I was a child. It's a friendly mom and pop type of atmosphere. The food is good for a good price. It's really cozy. I love the waitresses really nice ladies.

The food is good, but the service leaves much to be desired. The woman I assume to be the owner has a rude demeanor toward her customers. She didn’t even look at me when she informed me that my food wasn’t ready, despite her having told me to arrive in 30 minutes. When I reminded her that it had already been 30 minutes, she simply said that nobody had written down the time on the ticket, even though she was the one who took my order. Without making eye contact, she then asked if I wanted to cancel my order or wait. Her lack of acknowledgment or appreciation for me as a customer speaks volumes about her attitude. It's unfortunate, but it seems that this is the standard for customer service these days. I probably wouldn’t return if it weren't for the good food.