Dunkin' - Clemmons

Monday 1/29 went at 745am, drive thru was busy but there was no one in the line inside, I went in with my daughter to get one coffee and 3 munchkin super easy. However I had cash, the girl making drinks finished making drinks and was walking to take my order when the drive thru worker told her, “ don’t you go over there I got to many drinks, she’s just going to have to wait.” So she didn’t take my order, mind you they had 4 employees working. I asked so no one can take customers orders who come inside? To which she ignored me three times and so I left. Don’t go inside if you want service, worth the drive 10 mins to Stratford rd they have amazing service!

3rd time in this one and they don’t have the one good donut Dunkin’ sells. The Cruller. 3 times and they’re “out”Must be more than pressing a button to cook them. If it takes a little work the guys here say no thank you. Says a lot about how fresh the other ones are I’m sure. Unless you want coffee then hit the Kristy Kreme up the road.

I forgot why I stopped coming to Dunkin's but I remember now every time I come to get doughnuts they never have what I want and I just order a snackin bacon and a sausage, egg and cheese on English muffin the muffin was soggy was not toasted had no flavor. The bacon was burnt to a crisp, disappointed . They got to it because the customer service was great. I did not go back to complain but I'm sure the two gentlemen that are working would have probably fix it or maybe not since they let it go out this way anyway

This is by far the nicest staff of dunkin employees I've ever had. The cashier was great if my receipt is correct their name is Samaya. The girl who made my two hot drinks was kind and fast as well. I hope they get recognition I know it's not an easy job.

Wish I could say this was the first time, but order was not correct. Our fault for trusting again. Bacon, egg and cheese bagel ordered and received. Plain bagel. Completely plain bagel. Tried to call the number on the receipt and no one answers and there's no voicemail setup.