The Double Red Duke, Cotswolds

We are a local small business and have held our last 3 staff meals out at the DRD. We absolutely LOVE it! Wonderful food, beautiful setting and decor, fabulous events room if you are lucky enough to be put in here (but the whole place is lovely, even if you are not! . Events team super-helpful, sending menus in advance etc. Highly recommended and we will continue to come often.

We had a short romantic break here. Everything was flawless a wonderful room, great food and great cocktails. Thank you, we will be back. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Romantic

Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic, Great value

Wonderful stay gorgeous hotel, the rooms were amazing the room with the bath was so welcome after a long wet walk! Food was delicious in the restaurant, lovely areas to relax Rooms: 5 Service: 5 Location: 5

Second time we’ve stayed at the DRD. Despite the gorgeous Cotswold decor and good menu (although overpriced for sure! receptionist offish and lacking interpersonal skills. A rate was agreed and emailed as confirmation and on arrival had increased. When I questioned this she said the person taking the booking had made a mistake. I explained this wasn’t my fault and I had booked based on an agreed rate. Bizarrely, on arrival, she was on the phone having a similar conversation with someone regarding their booking. First time we stayed we had a problem too but liked the hotel enough to return. Although they pride themselves on a relaxed but sophisticated atmosphere, they need to address the way they deal with customer service as charging the prices they do, they need to provide a good standard of service and ensure they make gestures for errors on their part. Coming from London and staying at various Cotswold hotels over the years, this is the worst in making things better when there is an issue. Rooms: 4 Service: 2 Location: 4