The Oak - City of London,Westminster

The worst pizza i have ever eaten or should i say there remarks that rubber is softer th3eey do not deserve a one star and the management did not care there answer we are buisy and i will never return

Terrible service I booked this place for my birthday meal and they squashed 10 of us around a table that could only fit 6. 3 guests were sat at the corners of the table, and there was no room for everyone to fit a plate in front of them, neither to move their arms without bumping into each other. Originally I had booked for 12 and we were shown an extra table.. but as soon as I said only 10 would be attending, they squashed us together so they could get another cover in. Clearly shows that being honest with your booking gets you nowhere! On top of that, the woman at the front of house had a very bad attitude snatching plates and slamming down bill. We sat waiting to pay for ages then she came and said we need to hurry up.. claimed she had come around with the card machine but we weren’t ready, which was a complete lie. All in all, poor attitudes, mediocre food at best but charging premium prices. Go elsewhere if you want an enjoyable atmosphere and value for money.

Such a shame, we visited with friends from Germany for dinner after 3 years and were very disappointed in the change in the standard of service and the quality of food. 3 years ago the food was amazing and the staff very friendly and efficient… yesterday the food was disappointing and the staff were disinterested, they just plonked the food down with no comment, drinks were just given to the wrong person, we had to ask 3 times for the bill, the staff were more interested In greeting friends than looking after customers who were already there… in the past a visit here was “a must”, we won’t be back in a hurry!!

The oak is always the best atmosphere. We went as a group of 12 and the service was impeccable from the waitress Stephanie. The pizza was delicious too. We will def be back

What a lovely place fun and relaxed with fabulous staff who made a real effort to ensure we had a great time … and got me a taxi in time to catch my train home.