Joy Luck Resturant

Staff should more care about guests .food was ok.normal Cineese restaurants like others around in cinatown.

My experience is good tasty food and generous portions but not a particularly attractive restaurant inside and lack of table space once the various dishes have been served. I tried to order a gin and tonic but they don't stock tonic coke was suggested. Not a great start. We ordered the set dinner priced around £19 per person and asked if we could substitute for one person only the chicken sweet corn soup for the other soup but that was refused. Our soups arrived and having got a quarter into the soup the crispy duck turned up which was delicious. Again, partly way through our duck and the soup not yet finished, the main courses arrived and we were far from ready. The food was great but it was all being served too fast. I still cannot understand why they removed the small bowls that you usually use for your rice and food. We ended up using the side plates under the soup bowls instead. Not once did any server check on our meals or ask us if we required anything or second drinks yet they automatically added 12.5% to the bill. I have given an average score but if you ignore the lack of service and the rush, the food itself deserves a higher score.

I entered the restaurant feeling hungry and left feeling satisfied after devouring a delicious dish of Mongolian chicken and rice. The price was reasonable, and although the service was not overly friendly, it was not impolite either. I enjoyed the atmosphere and the presentation of the dishes around me. If you are looking for a nice spot to relax and enjoy a tasty meal, I would recommend this place.

Poor service from the moment you walk through the door unless you speak chinese. Don't waste your money in this restaurant!

2nd time visit at this lovely hot pot restaurant. Well worth the money. My only suggestion would be to have more chicken options. The waiter who served us was very helpful with us ordering from the menu. Will be back soon.