Nina's Pizzeria Italian - Chittenango

I placed an order for my company at 5:00 p.m. and I asked if I could pick it up at 6:00 p.m. I hit traffic on the way and didn't get there until about 6:20, the order wasn't ready, no big deal- but I sat in the line going out the door, to pay for my order, when I finally got to the register they took someone who had just walked up. He even mentioned that she should have took me first since I had been waiting there. Pizza was done by 6:40. It seemed like the wings had been sitting there and ready since 6:00 p.m. cold and soggy. Garlic parm wings look like oil salt pepper and chewy. The sheet Pizza crust is soggy too. I heard their crust was homemade but I'm assuming the sheet pizza crust was not.

The food as always was delicious, I had the ravioli and my wife had the sausage sandwich.

Wonderful place for pizza for lunch. Family-friendly environment. Took my four kids and my sister in law a.d my wife and had a great experience :

Ordered a pepperoni pizza for take out, said they'd have it ready in 20 mins told em i was about an hour out so make it for an hour from then. Exactly 1 hour and 5 mins later i showed up to pick up my food, and proceeded to wait another 45 mins, they never actually made it. The next time I ordered a calzone no ricotta got given a pretzel roll. When i called with concern that I may have recieved someone else's order, I was promptly informed that a calzone without ricotta isn't a calzone and that the pretzel roll was what I meant to order ... no refund no nothing, and finally had a ninas gift certificate decided to take my folks out to dinner. Only to be told they would not accept the gift certificate because it was more than half the bill. Blown away by this I left the 50$ gift certificate one the table with two 20s and I'll never go back. You want good pizza and service go to chittenango pizza instead of this trap.

The staff are some of the friendliest, most genuine people you'll ever meet. The menu is impressive and the food is amazing. We can't wait to go back.