Dunkin' - Chicopee

This Dunkin is amazing. I go out of my way to go here, the workers are always super nice and always have a smile on their face even when it?s crazy busy and short staffed. They make my coffee right every single time and always give me an amazing sandwich.They are very quick, kind, and courteous all at the same time.

HUGE DEEP pothole in drive thru that you can't avoid to get to pickup window. I'm diabetic and asked for equal in my coffee an received real sugar. That was not fun to deal with when I was at work. Windiw girl was gabbing flirting with guy ahead of me forseveral minutes .was super frustrating cuz I had to get to work. I go out of my way to avoid this location now. Used to be myfave

The staff is really nice and they seem to meet like family. They remember my order and go beyond and beyond most days. I'm just going to this dunkin. Most others have employees who cannot be disturbed. Just wish the owner would repair the huge hole in Drive-thru. Not sure why Dunkin didn't make a Uproar. It's HUGE. So the first timers are ready to stay away from IT.

The quality of the coffee can really vary depending on who prepares it. Sometimes it's great, but other times it's not so good.

This Dunkin' is fantastic! Every time I visit, the staff are incredibly friendly and always greet me with a smile, even when it's hectic and they're short-staffed. They consistently make my coffee just right and provide me with a delicious sandwich. The team is quick, approachable, and very accommodating.