Domino's Pizza - Chicago

An order was placed On the website and the website didn't work so we refreshed it and the order was placed again so we were charged twice and still have not received any food. we've called the store more than 40 times and all they do is pick up, we can hear them talking in the background and then they hang up on us. We went back on the website to see if our order was coming and Our order has been canceled even though we were still charged twice so we tried calling again more than 40 times and each time they still picked up, we could hear them talking in the background and then they would hang up. We called another store and they tried doing the same and they had no luck. They stated the same thing that they would pick up and hang up on them. The store Location on Harlem Off of Belmont is horrible.

First time ordering didn't even get the right food. Calling the store was useless waited over 20 minutes and nothing. The claim in the online order also didn't work and kept saying my food was still out for delivery.