Rich Charlie's Woods Mill

Food here is ok, I don't visit very often but went in today for a grinder and both the guys in the kitchen were not properly wearing their mask, had it around their mouth but not their nose.

Got into town late and my daughter was looking for a place to get toasted ravioli. She found this place on the phone. What a great find. Great service, friendly staff. The food was amazing. No wait for a at around 8:30pm when we arrived...but the next day when I tried to go back at the around 6pm there was a long wait.

Was given the wrong order. Got home called to see why. Was told sorry new employee, nothing they can do. The manager couldn’t care less if you come back or not. Worst customer service ever. The place used to be good but new management doesn’t really care. Wouldn’t waste your time .

You don’t get the pizza you order. Maurice the manager doesn’t care . Worst customer service ever! It used to be a good place now they don’t care!

I’m appalled. There is a pandemic going on with a mask mandate in St Louis County and none of the employees are wearing masks. I am not eating in restaurants due to the pandemic. I came there to pick up a to-go order. Everyone waiting for a to “-go order was masked but not one employee had a face covering on. I’m not going there again. I don’t want Covid in my food from their uncovered faces.