Bella Italia Chester

Booked in as part of a short overnight Chester break. On arrival we were greeted warm, welcoming atmosphere and shown to our table. The Malbec we ordered was excellent, the Meatball Prawn starters beautiful, the pasta mains fantastic and the service faultless. We'll definitely be returning.

Quality on the toppings but does not deliver on the base ! As my son said like eating sandpaper ! This franchise lives on its name but I would say a bit out dated bit to expensive for what there serving ! Next time I will try something else off the menu and May be I will get excited by it ! I would say the lay outs are out dated as well ! Hope it survives as I do like the franchise!

Took my sons out for a meal here. The server was lovely but not as attentive as you’d expect. The chairs were dirty. Not once were we asked if the food was okay. And it wasn’t. It was very poor. Little of it especially compared to previous meals. The pasta sauce tasted like it was out of a tin. The wine was warm and no ice in the cooler. Nothing for the kids either when in the past they at least had colouring things. When I passed on my feedback the server told the manager who I saw literally just shrug his shoulders. He should be sacked as he clearly doesn’t give a toss about the customer experience or seem to know what he’s doing. Don’t waste your money here it’s poorly run, the food is slop and very expensive for what was a terrible meal. Never going back.

Really excellent Italian restaurant. We were well looked after, even when we had made a mistake in ordering meal with meat we couldn't eat. It was replaced without fuss or embarrassment. Service great. Food was hot and tasty. My pasta was some of the best I have tasted in the UK. Thank you. I would suggest that menu states clearly pork/ beef/ chicken etc.

Very friendly staff, lovely and clean food beautiful