Gordale Garden Centre Cafe

I, along with others, have been disappointed with recent visits to the cafe at Gordale. There is a lack of popular food items available at lunchtime, with excuses such as being too busy to make baked potatoes or running out of sausage rolls. Other issues include poor coffee quality, teapots that don't pour properly, a limited choice of cakes, tables left uncleared for a long time, cheap jam served with scones, and no proper salad dressings. The staff also seem complacent. This is not the level of service we expect from our local garden center. We are now traveling further out to have a better experience. Gordale, please reconsider your catering offer, invest in more staff, and provide enhanced customer service training. Your garden center is fantastic, but the cafe needs a major overhaul.

I visited the cafe recently ordered the quiche with salad. Unfortunately the quiche was inedible as the grated cheese was not melted at all the texture of the entire thing was very grainy uncooked awful to eat. I returned the quiche to the server told them why. They expressed surprise as it was the final piece no one else had complained! I stood my ground swapped it for something else. I will not be returning to the coffee shop will choose a venue next time that is more consistent with quality of its food.

After visiting a photography exhibition, we decided to have tea and a snack before heading home. However, it turned out to be a terrible decision. The restaurant was extremely disorganized, the service was painfully slow, and there were very limited options available, despite it still being early afternoon. Additionally, we were disappointed to see people bringing their dogs inside the restaurant. Overall, this is definitely not a place we would consider visiting again.

Once again we decided to give this cafe another go. Mistake.. We ordered the vegetable soup, well supposed to be vegetable, it was tasteless ,certainly not value for money , £4.50 for a bowl of nothing. Had the sausage roll and it was overheated, the pastry ends were hard and the sausage dry. The Cornish pasty was ok. The salad was a nothingness, mostly leaves and no tomatoes. Will definitely not be returning. Such a shame this place could be a goldmine.

Went with family to enjoy some of the Christmas decorations and grabbed some lunch in the cafe, the experience was more than poor, overpriced rubbish, they seem to think they’re an upmarket restaurant or something, absolute ****! The staff are rude and unapproachable, we were too scared to even ask the simplest of questions incase we got our heads bitten off! Other staff members literally walked away and disappeared halfway through serving us! It was a laughable experience, not to mention the rudeness of the other customers, it appeared that every customer over the age of 60 had an entitled attitude and thought they owned the place! Won’t visit again will stick to more local, friendly and reasonably priced garden centres