Barnshaw Smithy - Cheshire East

A wonderful place, very warm and welcoming. A Granny, 4 year old and a baby all welcome. The food was excellent, a good choice of snacks, mains and childrens menu. Service was great and prices very reasonable. Will go again.

After being pointed to a table people had just left from, we were notified it would be cleaned-no problem as it was busy so we took a seat. After 10 minutes, we requested the tables was wiped and pots cleared and if we could order. We were told they didn’t know we had sat down and it was someone different we needed to order with. Finally the one staff member who could take order came over to take our order and advised we could only order drinks, food orders would be taken later. We received our drinks promptly, but still unable to order food. Eventually food order was taken, by the same one staff member After 1hr of being there our food arrived, where a large full English has a tiny amount of beans (24 to be exact as we counted due to how shocked we were) a after asking if it was normal and if we could have a few more, they brought us some over…. Time to pay… realised we had been charged for the extra beans!! A very expensive breakfast place where I would only recommend if you have 2hours to kill while waiting. Everyone ok tables around us had been waiting over an hour also…

Excellent service. The food was well presented and fabulous to eat. I had the vegitarian breakfast and fresh coffee. Just perfect

I went into this cafe as a solo female cyclist and wasn't received very well. At the counter, I requested a tea and a menu. I was asked if I had a seat yet. I pointed to the only table available, able to seat a large group. I was immediately told I couldn't have that table as it was for a group of people rather than just one. I was left to stand after being told they would serve me once a smaller table became available. A better approach to this situation would have been to offer the larger table whilst it was not needed for any other customer with a request that I could be moved once a smaller table became available. I would have obliged as this is a compromise between good customer relations and being economic. But the immediate dismissal from the staff member highlighted a sad but ever present attitude in society of discrimination against solo diners or solo beings for that matter. A classic example of bums on seats being more important than customer rapport. I walked out as my custom felt unwanted. A solo diner one week could have brought a big group of friends the next week. Food for thought.

It’s taken me a while to write this as we visited on the 8th July for a birthday family brunch. Staff really rude and snobby (they work or own a cafe at the end of the day get over yourselves! didn’t even say happy birthday to us were more interested in telling us the charge for bringing your own birthday cake. All staff acted like we were a major inconvenience to them, I mean it’s not like we were paying customers or anything, haha. Food mediocre at best to be honest! I can get this anywhere and 1000% wouldn’t return.