Caffe Nero - Cherwell

The staff at this restaurant were terribly rude. When I asked for a glass for my drink, they told me to go get one myself. When I went to get the glass, there were none available. Even after I told the staff member this, they still did not bring me a glass.

Came here Easter morning. The cashier girl was too busy with her boyfriend, so havent put any syrups in my drink, but charged me, I asked a bit milk, and she nearly made me a latte, no stick to shake the drink, obviosly no hello no goodbye. Very bad service, ooops, no service

Have been using Cafe Neros in Banbury now for several years .... generally the staff are a very friendly, helpful bunch but sadly the recent addition of the short blonde haired girl has spoilt all that ... quite frankly her attitude and manner stinks . I realise that we are all in a difficult position in these times but seriously, if your not enjoying the job ... leave ... simple as .... I for one will not miss your ' surly ' attitude !

My go to café, friendly staff, highly recommend the white hot chocolate mocha, great place for a sit down and catch up with friends

The staff were just okay. I was given a dirty knife and fork for my sandwich, so I asked for another set, which was also dirty. I ended up using my fingers instead. The floors appeared dirty and the toilet floor was wet with no toilet paper. The cleaning schedule on the door showed that the place hadn't been cleaned in 6 days, and it definitely looked like it.