Cafe Sarnie - Cheltenham

Have been here many times most is good experiences, have seen it slip down hill the last few times! My second to last visit the owner was sat on his phone at a table no greeting when we walked in no nothing! I then asked for a high chair for him to turn and look at us and shrugged his shoulders and said got none it broke then walked away! Put it down to maybe a bad day for him! Visit today yet again cafe empty him sat on his phone at a table walked in no greeting other than him staring at us! No other staff members there, for my sister to ask for something and him say no not got it then hurried her to for something else. Placed our plates on the table and walked off! Our order was wrong when we went to tell him he was outside smoking half way up the road! Considering no other staff members were in there just me and my sister! Who leaves their cafe unattended with customers!! For him to come back about 15 minutes later I told him the order was wrong he laughed in our face and said you only telling me now!! Told him yes because you’d been up the road smoking for 15 minutes while having customers in your cafe!!! He was the rudest most unwelcoming person I’ve ever met!! So moody and customer service skills! Safe to say we won’t ever be returning and it seems no one else does anymore as the cafe is always empty when it use to be full!! Says a lot.

Having a wander around Cheltenham today and popped into one of the few independents operating in the town centre. Very pleasantly surprised with quality and quantity of the food on offer. We both plumped (and I mean plumped) for the scampi and chips and the large, oval plates came absolutely loaded with scampi, chips, peas, salad and coleslaw. No room for dessert but we could see from other customers that the desserts were very fresh and nicely presented. Food was served quickly and piping hot . Thoroughly recommend.

Came across this cafe last year when having a wander around Cheltenham, and popped in for a light snack. We’ve been back many times since! Friendly staff, very large servings of food, competitively priced. Any allergies will be catered for, just mention it when making an order. Tucked away down a side street by the newer, central shopping complex this cafe is well worth seeking out.

Only popped in, as a visitor to Cheltenham, for a hot choc. Lovely staff, v reasonable, lovely mug of tasty and actually hot, hot choc. Menus for breakfast and lunch looked grt and the food I saw others eating looked very appetising. Open kitchen, looked v clean.

The staff at this restaurant is wonderful and the food is delicious! The portion sizes are generous and the menu offers a wide variety of options. I will definitely be coming back.