The Generals Arms - Chelmsford

I stopped by for a beer and a meal, but the restaurant seemed very disorganized. Many items on the menu were not available, and sauces were served in paper cake cups. The pub closed unexpectedly, giving the impression that the manager was bored. The site and location are beautiful, and it has the potential to be great, but unfortunately, it falls short.

The vegan burger I ordered wasn't really a burger, as it came in multiple unappetizing pieces resembling something from Iceland, served in a bun. I complained and mentioned that for the price, it should have been a patty. I was then served a similar processed breaded piece. The lady behind the bar couldn't tell me what dark beers were available, and the man serving food was shouting out table numbers like it was a game of bingo. It was disorganized and unprofessional. Overall, a disappointing experience.

Really friendly staff very welcoming and good food would recommend here any time, I enjoyed my time here!

Chicken goujons on menu, actually served frozen chicken nuggets for £7.95 chips £4.95. Would of been better off with a Happy Meal at McDonalds!

Booked a table for lunch after a local 6 mile walk. We were made welcome by the landlord and sat at a table in the bar. We ordered fish and chips and a steak baguette. The food came promptly and was good portion size and well cooked. No complaints. As with many pubs at the moment the lack of customers is creating issues. I was pleased to have supported this pub and frankly surprised by the earlier negative reviews. Hopefully this pub will survive the difficult times. We had a good time.