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Bidra med feedbackThis resort is in a great location, within walking distance to a very cute downtown with bars, restaurants, ice cream shops and shopping options. The hotel has its own beach with several lounge chairs a great way to relax and enjoy the beauty of Chelan! There are two hot tubs and one pretty good sized pool with towels available. All of this made up for some of the negatives... Overall the resort is a bit dated the architecture gave us a very 70s motel feel with the layout and roof style. The doors to all of the rooms face the parking lot with stairs going up to the various floors. Our door didn't close or lock properly unless we pulled it shut. The interior of the rooms could definitely use a refresh bathroom tiles, bath and shower, and room carpet need some love (as many others have noted). When we checked in we saw that two of the towels in the bathroom had stains on them which was pretty icky. Nothing you want to see when you're at a hotel, that's for sure. We had a room with a balcony that looked out at the lake and had us enjoying beautiful sunsets. On our second night the hotel got a bit busy and it's definitely on the louder side. The sun goes down pretty late and people were having fun on the beach until it got dark. Conversations from the hot tub and pool areas definitely carry as well. Overall it's a great location with nice amenities that make for a nice summer getaway but my fingers will be crossed that they do some renovations soon to make it worth the high summer prices. Overall, the location can't be beat and for some that may outweigh some of the negatives.
The pros: great location, hot tub was open and hot, restaurant on site, we're able to check in early. Cons: rooms can use some major love. The bedding was clean but floor still seemed kinda dirty with hair on it. Rooms are very dated (doors didn't seem to seal, our exhaust fan wasn't in the wall and was hanging out of it). Walls are pretty thin and you hear talking, etc.
We had a fun stay! The location is walking distance from town and all the rooms have a lovely view of the lake. I liked that I was able to check in on a machine since there was a long line to speak with the associates in the lobby. It was also great that the parking spots are so close to the rooms! The rooms are super outdated, but comfortable enough. Don 't expect a resort quality, but the price makes sense because of the location and view. Beds were average and the pillows were a bit flat. Housekeeping came daily with fresh towels but never changed our sheets. This was fine since it was a 3 night stay but we did spill a little on the edge of the bed and were surprised that the housekeeper just moved the display pillow to cover it. Nothing really stood out as being amazing or terrible, it was just fine. I 've stayed in airbnbs in the area and found them to be a better value and quality! I can imagine this place being SO fun in the summer too!
We stayed here for Mahogany and Merlot. First they are not ADA compliant. My husband is on crutches, the receptionist said there was a ramp close to our room, there is not! Our room was on the first floor, nice view only. Entrance is down steep stairs, on lake side, patio sliding door only, very dangerous while using crutches. Room was Traditional King, smallest room I have ever seen for $274.00 a night. I also injured myself putting a suitcase on a shelf. They have a shower rod bar that is not bolted to the wall, it fell down and hit me in the forehead, nice goose egg for the start of our weekend away. Last thing, kids running and throwing popcorn off the balcony in the room above us, restarted at 4 am! I called the front desk to ask for another room, apparently incoming reservations are more important than my reservation, no rooms available. We will never stay here again!
Spent Mother's Day weekend here 2024 We got a nice treat and had the hydroplane races taking place, and we got to enjoy them right from the deck off our room. I was also very pleased with their Mother's Day brunch. I would have given this place 5 stars. If they had had more elevators