Tim Hortons - Cheektowaga

I love how I literally wait for how the employees giggle, speak and serve other employees while the number of customers wait. nothing was said to everyone in the line. unprofessional. if they don't open until 430 clock, no one should be served.

Very disappointed experience here today. the dame in the bank jessica was not customer friendly and be rude. not willing to explain the wish of the customer and will not care what customers are given in order. hope management discuss the problems.

I didn't get anything because the service was so slow that they saw (3) of them as if they were on drug, how downers they were slow and stupid I had only 2 hours before my plane leaves so that I said forget it and went elsewhere

They just wait for the front and they wouldn't give any food outside of what was in the case, no reason that was occupied, they didn't even make my coffee job and tried to argue that I didn't order. low customer service. very disappointing esp travel with little hungry children early in the morning.

Worst people working here.. extremely rude ladies who have 0 sense of customer service. After asking kindly two times for creamer and sugar she kept on arguing you did not ask for it while ordering coffee and later threw it.. they don't even have menu on display so no one really knows what they really serve.. Extremely disappointed with their behavior.. I would give negative points to this place.. pls avoid