Red Ginger Japanese Grill Sushi And

Extensive menu, somewhat pricey but to be expected in the downtown locale. Was SO worth it considering the large portions and amazing execution of each menu item (from ginger dressing and miso soup starters, to the shrimp tempura and teriyaki chicken skewers, and even the fried rice and dumplings.)Downtown suprisingly convenient, within walking distance of our concert venue at Time Warner Arena. Main complaint was being unable to take advantage of complimentary valet service, as street address reads Tryon Street (location is actually closer to College Ave) so just used a public lot instead.

I have eaten there twice. The food is really good and watching them prepare the food is entertaining. I will definitely recommend this restaurant to others.

The service was a bit slow due to the street festival and all of the visitors in town. It appeared that they needed more staff.

Simply put, my first dining experience with Red Ginger was awful! I originally made a reservation for two on my birthday (November 19, 2018) but I was running slightly late. When I gave the restaurant a courtesy call to make them aware of my delayed travels, I was only rushed off the phone and was told it would be 'okay ' and they would see us when we arrived. I initially thought it was rude I was not given a chance to ask some questions about the dine-in experience, but I gave them the benefit of the doubt that they were possibly busy. When we get to the restaurant, they did NOT have a rush but they did have two full tables with two chefs. The hostess asked me if I would like to sit at the dining tables or if I would like to wait for another chef to become available for the sit-down experience. Of course, being that I was dining in for my birthday, I chose to wait 20 minutes for another chef and meanwhile ordered some drinks at the bar. My problem with Red Ginger was that when we were finally sat down and afterwards the chef arrived 20 minutes later, he asked us and the other couple, who joined us later, if there were any special occasions...again, I made them aware of my birthday a third time. After noticing they were celebrating other birthdays with nice music and a dessert with sparklers, I thought it would be nice to have the same done for me...however, my birthday was never recognized. Anyway, while the chef cooked, he rushed through the entire thing with little to no conversation and the food tasted horrible; it all had an awful burned aftertaste and the vegetables were all bitter to taste. Then after the chef departs, we all notice him right outside the windows of the restaurant on his phone and smoking a cigarette! Mind you, this was not even 10 minutes after he left our table. I was not please and highly disappointed I wasted my time and my birthday evening at this Uptown Charlotte spot, where I had high expectations.

Overall the experience was pretty good. The location is great for uptown Charlotte exploration. The valet parking is a PLUS!