Chopt Creative Salad Co. - Charlotte

Every time I come here, the staff is patient with me as I work my own and through iterations. So many combinations sound so good! The food has always been great?

The low rating is only for this location. Tryon Street Store is 5 stars. The staff I interacted with in Arboretum were very friendly and they? re why I gave 2 stars instead of 1. It would have been three, but they lost a star because my order for 3:30 was ready at 3:05, 4 minutes after my order, so obviously they did not notice that it was a delayed order. Thank God I ask for dressing on the side, or it would have been a confused mess when I came there. Update I added a star because of the young lady I met on the way out. There are no waste can or recycling containers outside; a very nice employee told me it was inside. I pointed out that I was with my dog and couldn't walk in. She offered to take it for me, even though she was at work. Another super friendly staff! Unfortunately, she didn't wear a name tag or I'd thank her here by name. I decided to eat outside at the tables and asked a bowl of water for my dog. The lady inside said she would bring it out what was very nice of her. While I took my dog out of the car, she left my order and an empty bowl on my table. I had to put the dog back in the car, get water from inside, get the water out and get the dog back. Usually no problem, but they and I have both mobility impairments, so it is a little difficult for us. The Cobb Salad had three small, slightly brown pieces avocado and 4 small squares of chickens. There was so little taste in the rest of it (and no salt or pepper packages in the bag) that I used all dressing. I usually use less than half. I asked cucumbers that I finally found on the bottom of the bowl together with the whole egg. That's the second time I tried to try the Sea Salt Caramel. That's the second time it wasn't in my pocket. I didn't notice until it was too late, so I still don't know how they taste. Overall, I love Chopt, only not this place.

I wish I could give this place 10 stars! My family and I were out of the state this weekend in Charlotte and I was looking for a healthier option for dinner and chopt came to my Google search so that I got a pickup order. I created my own salad for me and my children, but for my children I chose only rice, broccoli and chicken because I knew that was all they would eat. When my husband went to pick up the order, a woman who worked him, and normally said when someone created their own salad, they chose more than 3 things and she showed him the bowl was only half full. When he explained that it was for the children, she went and made us another half full so that they all had their own. I am so grateful that the employee went out of the way to make sure that our order was exactly what we wanted. My children gave all their bowls and my salad was also great! We went back before we left the city.

This was our first time in Chopt and we had a great experience! The staff was very friendly and made our food quick. We will definitely come back!

I go to chopt all the time but never to this location. I was so disappointed. I was bragging to my boyfriend how he's going to love this place it was his first time. The customer service was horrible. I got the feeling they wanted us to hurry and order even though we was the only ones in line.Going to pay I handed over my ticket and told him that my boyfriend was with me as well he went and snatched his ticket after paying for our bowls of lettuce he didn't even bag it up he just walked away.