West Ashley Crab Shack - Charleston

Ordered a bucket of oysters and a bucket of crab bone. The price was listed as a market, did not know that the actual price til ticket came. Service was underpar, had to ask another server for our ticket. The biggest problem was the quality of food. Oysters were dry, crab could also have been imitation. Had to fight to get it out of the bowl, came so dry and shredded, the bowls were soft. Overall, it seemed as if the crab was old and near bad to go. And everything came out. Our friends ordered shrimps and crabs buckets, had the same problem except they also got uncooked potatoes! Note: went to the toilet room to change and maintain my baby. Waited for an employee for over ten minutes to get out of the larger stable with the winding table. While I was waiting for her to come up with immunization baby and I went to the smaller stable. Once she came out, I tried to get out of the little stable and go into it, but was literally caught by her door! Both doors open and there is not enough space. Calling and talking to a manager who could only offer, “ take care of us next time “ we live 2 hours away. Do not plan for bad quality service and food back. Were said the owner would get my number to call me back, but it is now over two weeks. Would definitely recommend choosing another place for your seafood

Jeff the manager is great!! He worked alone during lunchtime and he never missed a beat. I had my birthday dinner here and it was great. I started with a She Crab Soup, which was served hot and tasty. Followed with the Captain's Platter, flooded with Flounder, Shrimp, Scallops and Oysters and served hot!! My pages were red rice and roasted Okra. There was so much food I couldn't finish my record. I love this restaurant and will be back soon.

I have not been to Crab Shack in a good minute. It once was my all time favor spot for seafood. To my dismay the food is still as delicious as it was before or not better. I really enjoyed my crab balls it is cook with all crabmeat, the Buffalo shrimps were delicious, and my friend enjoyed her she crab soup. The main course for me was the Seafood Platter it was fried to perfection. The servers (Kenneth and a young lady did'nt get her name) were friendly and engaging, All in all, I will be back!

My mom I come to this location at least twice a year for our birthday dinners as Loyalty members. This weekend we surprised my mom with a birthday celebration dinner in their upstairs area, with a few friends family. Steven, the manager there, was very helpful in explaining the options for such an event. They can offer a minimized menu for under 30 guests, or a buffet for 30 plus guests. We selected one of the 2 buffet options: Steamin ' at the Shack Buffet , which has a per person fee. There is small fee for the space usage. The buffet cost was very reasonable and equal to what a regular meal would possibly cost.Eisha (apologies if spelled incorrectly) set up our buffet and handled all of our needs. She was extremely helpful.Our guests enjoyed all the food. There was plenty of food and everyone was able to having a filling amount.

Eight of us came here on a Sunday afternoon and were seated right away. I ordered the grilled platter with shrimp, scallops and Mahi. The scallops were exceptionally good! Slaw could have had more flavor. The crab balls were delicious and light. Portions were good. Restaurant was clean and server was attentive. They have monthly specials. Most of the food is fried.