Penn Station East Coast Subs - Charles

CALL to check hours before you go. Unfortunately, I've been burned three times, getting there when online says they are open, but they closed early due to staffing issues. Tonight they closed 2 hours early. ?

I was reminded tonight why I stopped dining at this location. Though it was close to closing, is great customer service too much to ask?The cook was rude, mumbled under his mask as he totally wrecked my order and lost a portion of the extra chicken I paid for on the floor.Being short staffed unfortunately affects a lot. Teach these kids what good service is, or take them off payroll. Tonight was ridiculous and I won’t be going back.

Came here for the first time Ive been told they had great food. The food its self was ok nothing to write home about. But the price for it was astronomical. $10 for a sub didnt include a drink or fries all thats extra. $30 for what I could have gotten at subway for $15 and it would have been just as good. Hell $30 would have gotten me 2 meals at a sit down restaurant.I guess this is the five guys of subs.

First time I ordered the whole grain bread. The bread was very under baked. But, the staff was cheerful.

Classic Italian was perfect. Staff were so helpful. Look forward to coming back again.