Chipotle Mexican Grill - Chandler

Nice restaurant clean, well lit, friendly staff even to pushy customers. Food warm. Went smoothly. Chcken some grissel, sink to level of other stores.

I ordered 2 bowls for my daughter and I via delivery and did not realize it was this location and not the one on Gilbert Rd. I should have cancelled the order when I realized it, but after working a 14 hour nursing shift without eating I didn't have the energy to do so. This is NOT the first time I've had issues with portion sizes and accuracy of my order from this location, however, this is the worst! My bowl was tiny, all undercooked rice, a couple of black beans, no guac, a dab of sour cream, 4 pieces of lettuce, 4 small pieces of steak, no sofritas, etc. So much for loading up on my proteins post workout and work before getting some sleep. My daughters bowl was also small. She added sour cream and salsa from home. I'm so done with this location.

I spent 40 minutes trying to log in to the app. It asked me repeatedly to enter the verification code that was supposed to be sent to me by text. The code never came. I called app support. After 20 minutes of failure the agent told me to wait 15-20 minutes and try again. Then the agent wouldn't hang up to let me provide feedback. I left without eating, unhappy.

The parking was really packed I was only trying to pick up an order ... may I suggest adding notes to online orders I like to get the green chili but it makes the burrito soggy so I wanted it on the side there is not way to note that on the app so I asked a girl if she could get me some for my order she told me to wait in the line ? oh God but then she just asked one of the front girls so I'm just waiting and I didn't even get my drink but then I remind her and I grab some sprit and head back to work just to find out it's just plain carbonated water ? I think I just won't come on lunch during the rush again

Indifferent service, sloppy burrito and just didn't feel welcome. No customers but staff rushed me through. I wondered why I was served as a to go order until I sat down and realized that not only couldn't the cover either end of my burrito with foil but they blew out one end. Only lucked out that it was the end less covered oitherwise it would have been a disaster.