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Bidra med feedbackI and my wife love to eat in this Red Lobster in Chambersburg, PA. The food was always great, but our last visit on 08/22/22 was the worst. Above all, it took forever to get our order. My wife ordered shrimps, flounder, lobster tail. The scampi was rubbery, the lobster was also rubbery, had a terrible smell and taste and was so hard my wife couldn't chew it. I ordered the fish and chips. The fish (cod) smelled as if it was simply pulled out of the ocean (melled really fish) until it was not edible. The frits were cold.. My grandson ordered chicken benches and pommes, The chicken was so dry and over boiled it was in edible and again the pommes were cold. We complained to the manager and the only compensation we received was a piece of chocolate cake. By the way, the bill was over $77.00. The bathrooms were disgusting. Don't waste your hard-earned money in this place. Long John's Silvers (if it was around) is a million times better for your money and much cheaper.
The food here is typically on point. The biscuits are well worth it any time you visit Red Lobster! I selected the Mariners Feast. I thought everything was good but wanted the flounder to be great. I mean, that's the headline of the feast. I expected my mouth to explode with spices and flavors. However, the fried flounder was minimally seasoned and was disappointingly bland. The shrimp trio dish was on point. All 3 shrimp specialties were legit. The ONLY bad thing, and I mean REALLY bad thing, was the rice. Yuck! It was literally rock hard and prevented me from giving them a 5 in addition to the bland flounder. Food came out fast.
Service was good, food was ok but the pungent odor of grease stains ruined the atmosphere and I lost my appetite. This place smells so badly of grease stains I couldn?t taste the food. It smells like an old fast food uniform.
Experience Was awful The Portions On The Plate Were Measly the Food Was Cold -shrimp tasted as if it had Been Sitting There for some time.. (As We had been) Asked the Waitress for Straws Which Weren't Delivered Till 13min later After Having Asked for it the 2nd Time. Ive Been To Several Red Lobsters This One Was Not Worth The time nor Money Spent.
The service was amazing, fast and friendly. The food came out quick and was nice and hot. It tasted great and our waitress was very nice and attentive!