Burger King - CAVE CREEK

Asked for a whopper with no cheese, got a whopper with double cheese. Didn't find out until I got home. Mistakes happen, unfortunately the mistake meant giving my dinner away to someone else and going hungry. Food service isn't hard, I did it for 15 years. I chalk it up to people just don't care, which is a lot nicer than thinking they're flat out stupid or illiterate. To screw up a food order there's only so many excuses, and in the end it's just a lame excuse for failure to pay attention and adequately perform.

Ordered drive-thru gave my crown royalty code I ordered my burger with cheese, the cashier kept trying to tap my card, I told her it's not that kind of card. I told her it's a chip, she says yeah I know. Strange for one thing. Made me suspicious. My order finally came I parked to eat and no cheese on my whopper and no receipt in the bag. I had to go inside they gave me another burger with cheese. However, no receipt again and I didn't get my credit for the code I gave her. Every time I come to this location I never receive my crowns ? ? I really don't think they put the code in or using for some other royalty account. ??? I went in to ask for my receipt and they say it's to late.I definitely won't be back to this location.

I’ve come here several times. The woman who works the drive through is always friendly and speaks clearly. Food prep is pretty slow at this location though.

Very frustrating. I ordered two Junior Whoppers with cheese for $5. I customized both removing the onions and the mayo. Both of them came with Mayo and no cheese. One of them had extra lettuce and one had no lettuce. I don't know how you screw this up but they most certainly did. I ended up throwing both in the garbage because I don't like mayo and I couldn't get it all off the bun.I would have gone right back but I didn't start eating it until I was about 5 mi down the road. What a waste of money. Now I'm stopping at Wendy's to get something to eat.

Half cooked and 3/4 filled fries. I wanted to like it, had to wait 5 min, no problem, but don't rush food.