Starbucks - Cartersville

The barista Delilah was so unbelievably rude. I’m never coming back here. How hard is it to make a mocha?

The customer service was terrible, both employees looked like they hated their job, very rude. I also waited 20 minutes for 1 Carmel Brûlée that tasted like garbage. They did not call out names so it was very confusing whose coffee was whose. Overall could be a lot better. I get that there was a lot of customers, but they needed like one more employee working with them. I use to work for a Starbucks myself and it wasn’t that hard . Even during a rush with a long line of customers.

Great service, friendly staff the drink was on point!

Horrible experience! I ordered a toffee nut, Vanilla Blonde, Creme Brule, Sugar Cookie Almondmilk lattes. The coffees were tasteless, left an after taste in my mouth and extremely bitter. I had the drinks remade and the new ones came out worst. I will not be going back to this location.

The customer service was on the bad side and they were out of most things and I ordered my drink (hot cocoa) to be on the colder side but not iced. Then when I get the drink back it’s even hotter than when they usually give it to you.