Burger King - Carroll County

Today mar 2 got breakfast sit in line more then 5 min waiting for my food two car head of me the first had a big order it should been move In yo a parking space the sec car and my were small orders pretty bad

I try very hard to give the benefit of the doubt, but this is the absolute worst place. They never get the order right, and we always end up having to go in because they have forgotten something. Not that big of a deal. Sometimes the food is overcooked and fries are over salted. Sometimes the fries are not salted at all. There is no consistency other than bad service. Tonight was no exception. Went there because we needed a quick meal after a long day. No one was in the drive thru and there was only one customer inside. I placed my order for a swiss n shroom melt meal and a bacon melt meal. We opened the bag and there was two sandwiches, and two orders of fries. Cool. Took it home. Neither melt was correct. The swiss n shroom had no swiss but cheddar. The bacon melt was covered in onions (the classic melt), with no bacon. I drove back over, walk in, and tell the manager (who was already standing there) that neither melt was correct. Again, one customer inside and two in the drive thru. The person who gave me the food in the drive thru came over and took the bag that had the wrong food. That person and the manager walked in the back. He muttered something about it being wrong and how could they mess it up. I watched the person open the original melt they had given me, throw bacon on it, and heat it up. I then watched as they made a new swiss melt because you can't pull melted cheese off. I was incredibly disappointed. I was expecting to get a freshly made melt that I ordered instead of masking one they got wrong. I ended up throwing it away without eating it. I do not recommend going to this Burger King in the Hampstead Walmart parking lot they simply don't care about customer service or the food they make. Getting it wrong once in a while, understand. But all the time, and when you aren't busy, unacceptable.

The fat guy that works closing there should be fired. it's not our fault we didn't know you close at 10pm now.

They don't have flavored soda any longer and offer Dr. Pepper but NOT Diet Dr. Pepper WTH?

Had the worst food and service tonight. My food was totally wrong. Called to see if manager working. Went to take my food back and doors close at 9pm. No one would come to the door. They all ignored me. Workers were behind the counter playing around with the Burger King Hats. Laughing and not paying attention. Earlier when I ordered my food there were people all by the grill playing around. No one at the register. A female at the window confused about the orders. Some very large dark haired guy dressed like a manager complaining about the drive through customers and making nasty comments about them. He was so sloppy and gross I didn’t want him to touch my food. BK should be ashamed hiring people that have no sense in their looks or hygiene. I plan to call the Health Department to complain about the dirty floor, grill, tables, countertops and the disgusting dirty looking manager guy. If that is what they call a manager no wonder the rest of the employees have no respect for my service or food.