Puccini's Pizza Pasta-carmel

They warned me that it would take an hour for my pizza. But it ended longer. But the pizza is so fabulous that I don't really care.

The ONLY REASON I?m giving 4 stars is because the delivery is sometimes difficult! DoorDash is not available on a regular basis that they do not deliver themselves. Absolutely dependent on the shrimps Santori, we get every weekend (if they deliver.) I never had anything from here that wasn't delicious!

It was my first time. We wanted Italians after a wine tasting, but we didn't want the hour waiting for other places. Oh, my God, we stumble on a hidden gem. Everything was delicious and we're so full. My favourites were the meatball appetizer and the Rosemary Chicken Pasta. The Antipasto Salad was so fresh with a great house dressing. The shaving pizza, lasagna and artichoke were so good that they felt sinful. Customer service was stellar and service was fast. Pricepoint was very reasonable. Run, don't go to dinner!

Server Victoria was very helpful for recommendations to a first timer. My table ordered a small pizza and a calzone. Good sauce and crust. The side salads were a good mix and the dressings were delicious. The people who are constantly coming for implementation tell you everything you need to know. I'll be back.

At Puccini's in Carmel last Saturday was my second time at this restaurant. The very first time I was not pleased with my dinner at all but the customer service part was perfection! One server on the floor, and she handled it like a pro! The second time which was last Saturday my mother and I went to Puccini's to give it another try, I ordered the lasagna and had a side salad with blue cheese, the salad was enormous in size, the dressing outstanding! The garlic bread that comes with the dinner again outstanding bread! That Saturday the restaurant was very busy, our waitress was kind of a tall girl with a bun on top of her hair, you could tell she was somewhat flustered because of her Rush Hour, the salad came and the bread came, and then the lasagna. She put everything down on the table my mother's mail first, and then mine and did not at all state that the dish that the lasagna was in was hot, I went to pick up the dish because there was a cocktail napkin underneath the dish and I wanted to move it, I burned my middle finger severely, and then I went to go take a bite obviously not thinking about the food being so hot because I just burned my finger, I wasn't thinking I want to take a bite and it burned my tongue severely! I told the waitress about the problem, and she stated I just would have thought that everybody would have known that the lasagna was hot I was literally floored at that response, of course the lasagna is hot but she failed to tell me how hot the dish was, I could not enjoy my dinner because of my burned finger and my severely burned tongue. I would love to give Puccini's a third try, every great restaurant deserves a second chance and sometimes it's third. I just hope that this message gets to the right people so that customers can be forewarned about something so serious as a hot dish. I gave the rating of three stars, I want to give it a one star so this gets noticed, but I do have to state that the food is outstanding so unfortunately because of my finger and tongue that got burned I had to give it a three star rating. Sincerely, a concerned customer :