Sweetgreen - Carlsbad

This is our first time trying this new restaurant and it wasnt a great first experience. We ordered two items and the orders were both messed up. They didnt follow directions. The harvest bowl was good after I was able to add the missing goat cheese and sunflower seeds at home. The Hot Honey Chicken wasnt good and they gave me quinoa when I ordered wild rice. We will give this place another shot. Hopefully theyll get their act together.

This bowl is amazing! Its the third time Ive had it. You have to try it!!!

Don’t bother ordering delivery because they rarely ever get your order right, they’ve left out the dressing for my last 3 orders and constantly forget to seal your food box for delivery. You also have an 50/50 chance that your food will be fresh, have gotten rotten vegetables numerous times. And forget about trying to reach out to someone because they have no direct way to contact the store and make it pretty impossible to get in touch with anyone in the company. This is by far the worst customer service experience I’ve ever encountered. My partner likes the food and that is the only reason I’ve come back but never again, you’ve burned me way too many times Sweetgreen, see ya never.

I did delivery for my office and the food was packaged fine HOWEVER, I took the first bite of my food and immediately tasted dirt. I was willing to let it go but then my pregnant coworker found a live insect crawling out of her food. Now no one wants to eat their salads which we paid A LOT of money for. We both had romaine as a common factor and I would put money down that they did not thoroughly wash their romaine which in the past has caused serious illness and food recall. Whether you use pesticides or not… you should always thoroughly wash and inspect your romaine before serving to customers. This was incredibly disappointing as I’m jumping through hoops trying to get a refund for one expensive salad, while others are wasted due to this experience. I will not be returning to sweet greens nor any of the people in this office.

Healthy and delicious. Our family's go to for a quick, nutritious meal out.