Krispy Kreme - Capitol Heights

By far the worst Krispy Kreme establishment I’ve EVER visited. Went through the drive-thru because I noticed the hot light was on received donuts that were ice cold. When I questioned why, the manager said “well they can’t stay hot from the time we take them off the belt.” Went inside to get a refund and noticed they had mini donuts fresh on the belt. When I asked if I could get those fresh, hot donuts instead, I was met with “no, those are for tomorrow.” Excuse me, but why are you making donuts for tomorrow when you’re supposed to be serving “hot” donuts right now? Employees attitudes were AWFUL! I will never spend my here again.

I only went for the hot donuts. Why are they closed and how long?

I mean what is not to love about Krispy Kreme? Especially when that devious hot light is on you simply cannot help but stop for one or two or maybe even 3!!! This is the only spot that makes them fresh and delicious and never disappoints!!! Customer service is always above and beyond!!!

This KK is closed and for good reason. I visited this store during a special but the doors were locked. A girl came to the door and said that they were closed and that I could come back in an hour. Well I needed the donuts for and event so coming back would not work for me. I asked for a discount on my next order since the promotion was ending that day and they reluctantly wrote something on a price of paper for me. I tried to go back later to get my free dozen they promised but they have been closed now for a few weeks.

This place is disgusting. The donuts were not fresh or tasty. The service was even worst . I will go to the location in Virginia where everything is fresh and tasty .