Rally's - Cape Girardeau

The only problem I have, is that I order ahead and pick up at the walk-up window and the last few times I've been, my food has been sitting there bagged up and all the employees just look at me at and tend to the drive thru, which I understand but I'd you're on you phone in the back and I can clearly see you and you see me and ignore me. Gives me IDC vibes. I've stood there for at least 10 minutes before someone asks what I need. Their food is good but poor customer

I love Rally's I lived across the street from checkers when I lived in Florida. I was ecstatic when they built the one in Jackson. I swung in to grab me something to eat at the one in Cape, the people in there are rude I told the lady taking my order that I told her the wrong thing, she cut me off and very rudely told me she would have my total at the window. ???? Then I pull to the window and again try to tell her I order the wrong thing once again interrupting me cause

My man ordered us two number 1's like we always do. The lady at the drive thru was rude and rushing us when we pulled up to the window she told us we ordered two rally burgers. When my man tried to correct her she got snappy and argued, said No you ordered a rally burger. They had only one order, gave a tude when we asked for the rest of our order, still rushing us. The young girl then called my man names and tossed the rest of the order at him. I'm sad because we

Had always gotten a military discount here, never used coupons of any sort. Suddenly however this evening, the manager on shift said because I'm ordering a combo, the food is already discounted so it's not qualified... because it's a combo meal. Which I've always had no issue getting the military discount, so either she's right and they've been doing things wrong the last 2 years their store has been open on this street, plus every other Rally's in the last 10yrs, or she is.

When I first pulled up some other customer was acting like a insane person but that didn't stop the staff from being polite and quick. This place has great fried foods and shakes. The fries are also as good as rumored.