Fred's House - Cancún

My friend and I had a 9:45 reservation. We arrived 5 minutes prior and there was a Black Family of five who were ahead of us and the restaurant was fairly empty. The hostess asked them where they would like to sit, the said outside...and were shown to their seat. My friend who made the reservation approaches the desk, gives her name and immediately she's asked what hotel we're staying at. The restaurant is NOT on the property of any hotel, so that was a weird question. She tells them and we're asked if we would like to sit inside or outside, we say outside and are shown to our table. You guessed it, it's in the BACK, where upon arrival ALL the Black people were seated. As for the dinning experience trash or as they say basura! 1. The lighting is horrible. 2. The food is average at best 3. The waiters and when I say waiters I mean like 5 of them came to our table and then while we ate stood there and WATCHED US! The manager I presume came to our table 3 times in a 45 minute timeframe to ask how was the food, after we told him everything was fine. 4. From the audience we had garnered one of them, tried to take my plate before I had finished and when told I wasn't done just stood there waiting like an idiot and 5 minutes later asked again if I was done and then took my plate. 5. We asked for the check, it was brought post haste and they stood there all 5 of them as we paid. It's as if we were in a zoo mind you the whole time there was a white family across from us and did not receive any of the service we did. We were charged 280 pesos for water and paid per bill and left. On our way out of the restaurant no one said good night or even acknowledged us. It was thee WORST dining experience we've had being here in Mexico and we ate at the buffet on the way to the chichen Itza. For those who may read this and say WE must have done something, we did. We were Black. If you are Black don't go here, you'll be seated in the back and they treat you like a zoo animal.

Fantastic restaurant great atmosphere but what made it so spectacular was the service. Jorge and Carlos were so accommodating to every need to make our dinner so special. The service was the icing on the cake. They were a great team and took such good...care of us. Wonderful place for family and friends to share special moments, The shrimp was excellent

We visited Fred's for dinner as it was across the street from our hotel in Cancun. We were impressed by the professional staff, the beautiful atmosphere of the restaurant and delicious food. The cocktails are made from a little cart right at your table as...well as the Caesar salad. They asked if we were celebrating anything (our anniversary) and then brought out a little coconut cake at the end with a sparkler. Very fun evening and we thoroughly enjoyed ourselves. If you are planning a dinner out in Cancun away from the hotels then choose this place

Just had a wonderful dinner with amazing service from two great gentlemen! Fausto and Omar were both so attentive, friendly and met all our requests. Will be back soon!! Highly recommend Fred’s and ask for these two if you can. You won’t be disappointed !!

We had an incredible final dinner at Fred's! The back patio is gorgeous. I'm gluten free and enjoyed the seafood options! We split the seafood platter and OMG was it great! Pricey but worth it for a special occasion