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Bidra med feedbackThis review is regarding the St Bart’s branch of Half cup near Barbican. I see from your website that you 're a family business who love brunch which is great. It 's a shame that my friend and I weren 't able to enjoy brunch at your venue today we too, love brunch! Food and drinks were tasty and good portions. However….. I prebooked a table for 2 Got a message one hour before asking me to confirm automated I think which I confirmed After eating our food the waitress came and told me and my friend that they needed the table back she was apologetic and friendly as it had been an hour and made it sound as though this was usual practice. It wasn’t quite an hour- probably 50 minutes at this point! We were confused as other patrons were there before us and still at their tables so not clear why we were singled out. Also there were many vacant tables. Spoke to another member of staff upon leaving obviously asked to have the bill minus the service charge! and let them know my views. He was apologetic and suggested that member of staff was quite new. One of his other suggestions was that the other table had more patrons and as such would have longer to sit there. Anyhow of course we left and despite one staff member offering to get us some free takeaway hot drinks as a way to apologise we politely declined and went to the Happenstance in St Paul’s and had some cocktails and was there for 2+ hours to continue to enjoy our catch up. It’s the half cups misfortune to miss out on the cocktails and the service charge we happily provided to the other restaurant/bar. The half cup missed out on £40+ extra revenue. I’m a Londoner who eats out in London regularly and this was probably the worst experience I’ve had. Thank you for making us feel so unwelcome. Avoid avoid avoid if you would like a catch up with your mate and don’t wish to be rushed. A one hour window for a booking if in fact true should be stipulated in the booking reservation it wasn’t as London isn’t short of good places to eat and we would have chosen somewhere else to start off with!
This is a breakfast/brunch restaurant with efficient and cheerful employees serving delicious food. It was so good that we went here twice.
Visited the Kings Cross outlet for a mid-morning brunch and was happy with the quality of food and service. This is a very popular place so expect a wait range of menu is good and able to accommodate all tastes.
Excellent atmosphere, superb breakfast, worth the small wait at the door for a table. Good friendly service
We met with 4 friends and had a lovely lunch, in this happy, buzzing cafe. Taken care of very well indeed, efficient, effective but without fuss or signs of stress at a busy time.