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Bidra med feedbackI came here for dinner with my wife. First impression was a nice pub with lots of space not too busy. Traditional pub without blaring music. We ordered drinks and sat to read the menu. We ordered food and one of the meals was wrong, so I took it back to the bar to ask for the correct meal. The member of staff (manager? just shouted at me that it was what was on my receipt so it was what I got. I know mistakes happen. It could have been his staff mistake or mine. But he just bellowed at me. We left without eating. Do not recommend.
After being regular customers for a number of years, we did our usual journey down to the pub on a Thursday evening after work. We ordered six beers, however the last two beers seemed very off and immediatly made one of the team feel sick. After going to the bar, one of the staff members were extremely rude and refused to replace the dodgy beers. We will not be returning!
I 've had a regular booking at this previously lovely pub for over a year, for a social group. Never had any problems, staff have bent over backwards to be helpful. I got to know them and would bring other groups in because we were always guaranteed a friendly welcome no matter what day or time. July 2023 I turned up for my bi-monthly large social gathering and things were different. Despite clear emails and telephone calls we had not been booked into the large front room as usual, but had an inadqeuate number of tables at the back. I was told the place was under new management and it appeared all the staff were also new to the venue. Never mind, I thought, we 'll make the best of it and try to sort things better for next time. Come the time our tables were supposed to be reserved and other customers were still sitting there while my group had to stand, with only about half of us present and many more on the way. I politely asked a member of bar staff, possibly a manager, if there was any way he could encourage those folk to drink up or move to other tables. Those are the words I used. gently encourage people to move . He refused, bluntly. I explained that I would have up to 80 people coming, and he laughed saying Where are your 80 people? . My social gathering has regularly brought 60-80 people into the front room every time we meet, putting money behind the bar buying food and drinks. I 've regularly brought other groups to this pub as have my friends. Still being polite I said I 'm not asking you to kick your customers out, but the tables are in my name can you encourage people to move to other tables? We don 't have enough space. This is why I thought I booked the front room. He proceeded to shout at me that I 'd never booked the front room and he wasn 't going to help, gesticulate wildly with his hands. I simply said that I was not going to argue, and walked back to a booth I was sharing with a co-host. He followed me, and bellowed into the booth about how he wasn 't going to do anything to help us. I told him, still quite calmly, that in that case we wouldn 't be coming back and he continued shouting that he didn 't care whether we came back or not, and didn 't want us there. That ruined what had already been a difficult start to the evening. I genuinely do not know if it 's because many of my group are LGBTQ+ or if there are other reasons but I have since heard that another group with somewhat similar composition had troubles at the same pub very recently to the extent that it 's members felt unsafe and asked the organiser to choose a new venue. We will not be going back. Ever. Nor will the other related groups that had been meeting there. I have been going to pubs since the late 80s and hosting meets for around a decade. I have never once come across a staff member who will stalk a customer into a booth and shout at them. I cannot recommend more stongly that people give this pub a wide berth. There are plenty of others in the area. This is a sad state of affairs as my meet had been taking place there for over a year and other meets for many years. It had built up a reputation as a really friendly pub. Sadly that has been destroyed by the actions of the new management. This is all very sad and I am still quite upset by it all a day later. I don 't come here to trash businesses, the vast majority of my reviews are positive. But I really do suggest people avoid this place.
One of the best pub foods I have had coupled with excellent service! The portion size is great, taste and quality superb. We ordered the traditional fish and chips which was perfect in taste and texture , the bangers and mash was brilliant. They have a great selection of drinks as well. The vibe is of a traditional pub and they have retained so much of the old world character that is now rare to find. Had a brilliant experience and highly recommend.
A gorgeous building with friendly staff and good food. Everything was hot and tasty and there is a wide range of drinks. Would visit again.