Toscanini's Ice Cream - Cambridge

Absolutely terrible thanks to staff and terrible customer service. The smell was horrid. We were trying to order but were told we can only sample one product according to their policy although it was stated right on their screen that you can sample three. Since I didn't like what I sampled I wasn't sure I should be getting any thing else.For the rest of my friends who were trying to order, as we saw them reach down with their arms to the bottom of the ice cream tubs we were convinced that hygiene is not a consideration in this place.

I took my niece here to get ice cream yesterday evening and the 2 people working checkout must’ve been discussing something really important because neither acknowledged me standing there waiting to pay. The girl who was sitting down finally asked what I got and punched in my order and then immediately went back to talking assuming i was paying by card or Apple Pay. She was totally oblivious to the $20 i had extended in my hand out to give her. The guy she was talking to had to point it out. The most disconnected customer service I’ve ever experienced at Toscanini. Very disappointing.

This place is every bit as good as its reputation! Creative flavors, deee-licious extra creamy ice cream, and no nonsense. Fantastic!

Already was a huge fan of the First street location. Came here for the first time recently and ice cream is as good as ever!

Fantastic ice cream with interesting flavors. A little melty, but delicious!