Starbucks - Calabasas

I write this not to speak ill will of the staff, but to hopefully get them some much needed help from Mgt.I walked to this location from our hotel down the street on Saturday morning. Ended up waiting 20 minutes for 2 drinks. There were only 3 people working (all doing their absolute best not showing an ounce of stress), the garbage was overflowing at only 9:15am, and no one acknowledged they were so behind on orders. They should have paused taking new orders to clear the backlog rather than continually allowing orders customers to pile in. I hope they get some help!

There is a crazy employee that wears glasses, beware she has the worst addddddddetude should quit if she really hates her job. Bad bad bad service rude rude

They took a hr for my one drink after I reminded them and they still didn’t make it when I asked for a refund at that point because I was late for work they ended up giving me the wrong drink!

Everything is good I usually get the coffee iced blended with sugar free syrup but everything else is good and I never had a bad experience and the people are good

Bad customer service this was my second interaction with Jackie this employee is very unprofessional if you could avoid this location I would.