Illuminati - Burnley

We were excited to visit this restaurant due to its many positive reviews, but unfortunately we were disappointed. Our table was reserved for 6 people and we ordered 2 mixed kebabs for £10 each. One kebab was chicken and the other was steak. However, when they arrived, the chicken kebab was undercooked and the steak was cold with nearly raw mushrooms and peppers. The staff apologized and took our meals back to the kitchen. When the food returned, it was cooked properly, but the chips were overcooked and seemed leftover from the previous day. Additionally, there was no sauce on the kebabs, which we were not informed of until after our meal. The staff were apologetic and discounted the entire bill. We left the restaurant feeling disappointed. Unfortunately, we did not take any photos.

Always was a restaurant that I could never mistake for food quality and service, but this time after the menu change and cooking change it is nothing like standard. should never have changed anything that was 100% I've been so often and it's the last time I'm going. really disappointed customers

The first time when you eat here and not the last, eating is delicious and well cooked, the staff is very friendly and helpful and great choice of drinks:

It's amazing and the staff were so amazing for doing all the stuff I asked them and.i can't thank them enough for making it so special for me and my girlfriend for her birthday xx

Staff were lovely food was amazing would definitely go again