Papa Johns Pizza - Burnaby

Ordered 2 pizzas there cause our place was closed . we were extremely disappointed. Pizza ingredients seem super cheap , doesn't taste fresh or good. We got one with the cheese in crust which was advertised different. In reality it was super hard and gross. First and last time we ordered there. wouldn't recommend

Amazing customer service and very honest and friendly staff. We tried the Shaqaroni for the first time because we saw the ad on TV but was disappointed with it. Found it to be soggy, too much cheese and just unpleasant. We also ordered garlic parmesan breadsticks and those were perfect. Definitely going to order them again. The wings are basic and as expected. We will return mainly because the staff were amazing and the breadsticks were on point.

Extremely unprofessional I called to say that there was a mistake with my order and was said that I was wrong if the food before me is not what I ordered. I ordered the bacon cheese filled sticks and there was no bacon. Can anyone show me the bacon? (Additional) turns out that they don't know how to eat bread sticks bacon Chees sticks also and that's what came at this point I want to give less than 1 star. extreamly sadly superior I have ordered from here for about 2 years and have not even had a problem

Okay. The pizza was good (not good) I ordered the new filled crust pizza (now I don't complain about the cheese. The cheese. Nice. But. The cut of cheese used was as thick as your index finger and it DID NOT MELT. Like anything. Solid sticks of cheese (they look exactly as if someone had a cheese string in the crust) I was really looking forward to this cordy pizza, but unfortunately it didn't see it. I wasn't ready to heat my oven to keep cooking. So. I strangled it. Not exactly my idea of a crispy crust when it is zapping. The pizza app itself interferes shortly after my order. Whom to check it?s status and found it had logged in. Try to log in. But it doesn't leave me. Logged into the website works well. But then suddenly my order shows as delivered. But. It didn't. 15 minutes later and two calls to the restaurant. They found the driver and said it will come in a few minutes. It did. But now I'm waiting at the street corner. When I came back and I didn't have a way to me when my pizza arrived. Because Papa John App does not live tracking. Experience could have been better. Start with a live tracking app. I'll take another pizza next time. Just don't want to stand in front of the house to wait for the pizza. Even if Papa John has better pizza and cheaper prices. I left almost 25 minutes outside. In the glowing heat.

I just ordered Super Hawaiian and Phily Cheesesteak. I barely see any steak on Phily Cheesesteak and Hawaiian has too much cheese. Will never order again.