Neptune Noodle Burnaby Fèng Míng Zhōu Miàn

Made reservations for early afternoon dimsum. The food was great as we know most neptune has good standards but the service was your typical dimsum standards, with having to make several attempts to wave down and get noticed to order water. We ordered some cutsey animal treats on the menu and they were all decent. The regulat dimsum was also good. Overall was a decent experience.

Stressful from the beginning people lined up outside (randomly standing around with no order), and no staff was coming out to let anyone know how long the wait, nor take down any names for an order of entry.Once we got in, they were still very unresponsive and were not much help with questions on ordering food. They also got the order wrong from what we marked on the sheet the place would hugely benefit from a mobile ordering system.Food they have cute things which was nice, but the flavors and freshness were all just OK. Everything we ordered was not even warm.

Terrible rude service and staff had bad attitude.Charged 2% surcharge for paying by credit card. Food was more pricier than elsewhere. Hassled that the tip was not sufficient. I will eat elsewhere (Happy Valley Food City) where the food is better cheaper, no surcharge on credit card and complaint about the tipping. Found a new go to place now.

We were staying in Metrotown for an overnight stay. We were looking for a quick meal and found this on TA. The location was hard to find as it is located on second floor of a building with no signs outside. The noodle shop is located next to the Neptune seafood restaurant. The decor is clean and can handle parties with 4 or less. There are a couple of tables for larger party. We wanted to have the wanton noodle soups. The wontons are fresh and good portions . Much bigger then the ones found at your grocery store. The service was fast and the soup noodle was good and the portion is perfect for an adult.

The food was really worth the price. The taste and portion was more than expected. I particularly recommend the bun that looked like tortoises. 菠蘿叉燒包）