Taste Of Soul By Ms. Nancy - Burlington

Do Not I repeat Do Not use Ms Nancy catering service/hall. My cousins wedding was Sept 24 2023. She did not provide a desert table that was paid for. Told us a pipe bust in the restaurant so everything had to be done in hall. Promised the couple appetizers and dinner to take home. Then said there was no food left. Even though they pd for 100 people. Less than 80 guests. Not enough table and chairs. Also ran out of salmon. Selected table service ended and in buffet line. Had the audacity of ask them to donate liquor at the end of the evening. In her mind she doesn't feel like she provided inadequate service. Ms Nancy also doesn't feel like she should refund some of the money. The only positive thing I will say is the decorations were lovely. Beware of the horrible woman who lies anytime she opens her mouth. All skin folk ain't kin folk.

In terms of accessibility, my mother is an amputee and the staff went above and beyond by allowing us to use their side door for entry through the back. They also assisted me in bringing her inside and getting her seated.

My experience at this restaurant 8/26-/2023 very bad food everything has sugar in it the potato salad was so sweet I could have baked a cake the chicken wasn't clean the chicken wing had hair on them. the Cabbage taste like it was 5 or 6 days old and it was very dry never again will Ibuy at this restaurant will not get my money. need to close it down do not buy.!!!!!

The food at this restaurant was delicious and the portion sizes were generous. Although I had a not so great customer service experience, I'm grateful that the owner, Nancy, reached out to me personally to ensure a better experience on my next visit.

Book your event here if you want terrible, unprofessional service! Book your event here if you want your guests to be blamed for Ms. Nancy and her crew's unprofessional service! Book your event here if you want your event location changed at the last minute due to poor planning on behalf of the owner! Book your event here if you want to deal with staff attitudes or if you like having to ask the staff for toilet paper or a trash can or whatever else you should already be provided with! Book your event here if you want to be asked for payment very quickly, but want to wait weeks for any money due back to you. Book your event here if you want to communicate thru text messages that don't receive a response at all or receive one days later! Book your event here if you've gone thru every other possible option and still want to risk your coins with unprofessional people that clearly hate their job! Negative 5 Stars would be the best rating to give this place if the option was available. BEWARE!!!