White China - Bundaberg

I always have a great experience eating at this restaurant! The food is consistently delicious, whether for lunch or dinner. The service is always quick and the meals are served hot. Without a doubt, this is the best Chinese restaurant in Bundy!

I have been a longtime patron of this restaurant, but my recent visit left me dissatisfied. During our last visit a few weeks ago, our dish of sizzling Mongolian beef arrived quickly, but unfortunately, it was cold by the time the rice finally made its way to our table 10 minutes later. When I asked the waitress to replace the dish, it returned to us on a new hotplate only two minutes later. I was surprised when I was told that dishes are prepared by different chefs, leading to a disjointed dining experience. Unfortunately, the service did not improve as the night went on, with dishes arriving out of sequence and the waitstaff lacking friendliness. To make matters worse, when our table was finally cleared, all the dirty dishes were unceremoniously tossed into a large plastic bag. This experience left me disappointed and questioning the restaurant's management. It seems I may have to bid farewell to one of my old dining spots. Goodbye, white china.

Every time we visit Bundaberg (which is several times a year), we dine at White China and have always enjoyed it. However, last night was a completely new experience. The food was still nice, but the portion sizes have decreased significantly since our last visit. The service was also quite disappointing. In our group of 6, one person's dish arrived 15 minutes before the others, and the waiter couldn't even remember who ordered what. After waiting over 20 minutes for the rest of our meals, we had to ask the staff, who rudely brushed us off. The dishes were brought out sporadically, with some arriving 20 minutes apart. The table was not cleared properly, and getting a drink was a challenge as the waiter seemed uninterested. When we brought up our concerns with the manager at the end of our meal, he offered no apology and just said he would talk to the staff (which I doubt he did). Even Mary, the owner, who usually comes to chat with us, was ignored. Overall, it was a very disappointing experience.

We are or we are regularly here, putting the staff was terrible, we wanted to sit outside, it has no atmosphere or service to say the least, I wanted the inner, man said, no tables available, I could see a lot this is how...treat customers who have supported them for 4 years, peter, they need some more accommodating staff

Advice to make reservation especially on eve of public holiday as there were no tables available when were there and it would be 1.5 hours wait for the next available table. We chose to order take away instead. We ordered prawns with garlic sauce, fillet...steak with Peking sauce, lamb with hot Chilli and salted fish fried rice. The prawns are slightly bigger than medium size, fresh and portions are generous for 4 people. Coming from a chinese, the food is very decent met our expectations.