Wendy's - Buffalo

I went to wendy last night and was overthrown by the AMAZING service my family received. we needed a minute before our order, the staff was very knowledgeable. the worst part was that we were added to the window (pregnant woman, hate to be these people) but kiki was completely understanding and made us feel very appreciated. kiki we appreciate her and her service!

Well, its Saturday morning was tryna get breakfast at this location and the ppl messed the entire order up despite pulling over and waiting 10 minutes and the manager bringing the food out and assuring me it was correct. I walked back up to the window due to the epic line of cars and was told Sir, i aint doing no remakes right now then proceeded to yell out of the drive thru window telling me if i want a sandwich i have to go back thru and wait all over again. Worst Wendy 's ever. Do not go here!!!!

Worst experience I 've ever had. Saturday morning, we ordered 3 breakfast sandwiches my husband ordered sausage, egg, croissant NO CHEESE they had us pull up wait for the special order handed the bag assured by a manager the order was correct. We pull away. My husband 's Sandwich was NOT correct we were given a sausage, egg, BISCUIT, with CHEESE. Turn around back to Wendy 's The dining room wasn 't open drive thru only so we couldn 't walk in to fix his order, rather than wait AGAIN in a very long line my husband waited for the next customer to be done walked up to the drive tru window. The woman working the drive thru immediately started screaming at my husband I can 't do any remakes right now and you can 't walk up to the window I 'll get in trouble literally screaming at my poor husband who just wanted a breakfast sandwich as ordered PAID for. Absolutely ridiculous to speak to a customer like that and refused to FIX the mistake we left with NO breakfast for my husband. We will NEVER go back Wendy 's owes me a refund

Order a chicken pub sandwich at the drive thru. When I got home, found a cheese burger instead. There’s a bit of difference in price between the two. Try calling the store, no one picked up the phone.

Ordered a coffee with cream sugar at the drive through. Odd part they gave me a small side cup of cream a few packets of sugar. Had to pull over to mix it in. Just found that odd?