Grimaldi's Pizzeria - Brookfield

Ordnete jalapeños and onion topping pizza. Had to find the toppings on pizza. I ordered it from this place before, but today it was the worst pizza. Besides, she asked to make it crispy, but it was soggy. Deceased

Deviated from our normal pizza place to try Grimaldi?s. We were greeted and sat quickly when we walked in. Decor was great! Had server Ryan who was also excellent! Made several recommendations and was very friendly. The pizza we ordered was a simple traditional style with just cheese/pepperoni. It was one of the best thin crust pizzas I?ve had. We?ll definitely be back!

So.... where do I start... I love the Margherita pizza it is delicious. However the service isn't great. When we first walked in the hostess had her back to the desk chit-chating with other workers. We were then seated right in the main pathway with approx 4 other people in the whole place it was a terrible seat as 2 people were practically right next to us at a slightly lower level(I could've reached out and touched them)-I asked to move, and they allowed it. Another family came basically at the same time and also asked to moved as they were first seated right in the pathway. We then ordered 2 drinks; peach Moscow mule and my husband got a drink. The Moscow mule was awful, I asked if I could just get some more peach it in or something as i didnt feel it was made correctly at all- of course he brought me a little container of peach ? now I found this quite funny as most restaurants would just simply remake the drink- not here. My husband also saw the waiter and bartender talking and heard that the peach was forgotten. Again- at that point... why not just remake the drink? I got the bruscetta trio and it was amazing, the waiter brought it and left- no Silverwere or napkins yet. Every other table was able to get napkins and water but we were not even asked. So I ate the bruscetta without these things and again... waiter didn't come back until I finished it. When he did come back we asked about Silverwere which took a good 5 minutes from that point to be brought to our table. Pizza came out and we ate it, he checked on us 2 times to make sure it was good and then went back to where they were making the food- probably to talk. We finished our pizza and wanted a box and the check but the waiter didn't come back- it took him 20 minutes to come back[I timed it]. He finally came out, and we asked for a box and check right away and immediately gave him the card. We didn't want to wait another 20 minutes for him to leave and come back. So we spend $73 before using some of our points which brought it too $53 for an appetizer, 2 pizzas and 2 drinks- one of which was not great at all, but hey I wasn't going to waste the money and not drink it. Pizzas were great as usual, but the service was not. The waiter was very friendly, but that is it- the workers definitely did not care much about their tables sense they spent most of their time talking to each other at the bar[probably why my drink was bad] then actually working. Overall: Don't eat there, take the food to go and pop it in the oven to heat it up, it'll taste the same and you won't have to deal with anything

Service wasn?t great. A lot of young kids at the pass, and it was pretty disorganized. Was told on the phone to pick up on 45 min. After arrival, was told my order would take an additional 15 minutes. It ended up taking another 30. Pizza wasn?t great. Both were overcooked. The cheese on both were chewy. The bottoms were covered in soot. The basil on the margherita was dried out and burned. Salad and cheesecake were fine. The atmosphere of the restaurant looked nice.

It didn't hurt that we were starving, ha! The pizza was really quite good. The server did a great job, he was personable and friendly. The only negative was that it has the usual problem with acoustics. Moderately noisy.