Domino's Pizza - BROMLEY

Worst pizza I've ever had delivered. If I was served that in a restaurant I'd have sent it back. I ended up throwing it in the bin. Half and half where one was pesto veg with extra cheese. It actually arrived with literally no cheese and so much pesto I couldn't taste anything else. The other half tikka spicy, the crust was hollow and dry, no do was going to make that edible. It went in the bin. The pepperoni dough twists were dull and tasteless. I will never order from here again, better off going to the supermarket and cooking one yourself. I usually use another dominos and they are good. This one is useless

Ordered food at 18.09, online. Have an account with them, always have delivered. Should have been delivered by 19.00hrs. Checked online , now on collection only!?! Strange. Phoned shop, spoke to a girl, who answered with “what do you want” explained the situation, she grunted and reluctantly said she would get them remade and sent out as by now they had been sitting 8n the shop for 30 minutes. Gave her my address 4 times, plus post code twice. She confirmed the road, and then advised 30-45 minutes delivery. They never turned up, the driver phoned bu due to call minder didn’t follow instructions and therefore no call accepted. He apparently found the house, but there was no answer !?! Strange as I have 4 big dogs who bark at anything. Didn’t come here at all. I rang the branch. To be told they would contact the driver, but they couldn’t. So pizzas arrived back at store. Spoke to Ryan, who apparently was the assistant manager. He then refused to send the pizzas back out until he had explained what had happened, holding my food hostage !!! I told him to send them back whilst he was explaining, he refused. He also explained that I had told the girl the wrong address!?!? I think I may know where I live !!!, have lived here for 27 years !!! Told him as it was now 9.00pm, wanted full refund with compensation for the disgusting way I was treated and that due to the branches incompetences we now had no food!!! He could not have cared less, he was arrogant, rude and above all, should not be working with the general public. The refund they say will take 7 days !!!! Should be automatic in these circumstances, would not give the area managers number either. Absolutely disgusting behaviour. Refused to give me the order number as claimed it didn’t exist. So now trying to reclaim my £37. Dominos head office would be ashamed.

3 items delivered were ok but the second pizza was only fit for the bin. Simple suggestion would be to not mug off your customers when there are plenty of other options to chose from. Delivery girl was very pleasant and friendly. Won’t bother again.

How can they get an 5 iteam delivery wrong, but its okay just wait for another 30mins to get the rest. After pairing £35 pounds for this the best they can do is we will deliver later. Selsdon Dominos are a joke, Sainsbury do a better pizza and it’s just next door unfortunately it’s a dam site cheaper and you’ve got to pick it up.

I'm a frequent customer of Dominoes and it has to be said this branch is by far the best for customer service and quality. The reason behind this is the fine gentleman by the name of Adam who is consistently helpful, friendly and willing to go above and beyond. This is especially impressive as I always make large complex orders and am known for making last minute changes. Once again let me highlight the impeccable service Adam provides!