Regency - Brighton and Hove

Text: Disappointed with this restaurant which I’ve used over 8 times in 18 months. I drove from Crawley and booked ahead of time for my 66th birthday lunch a table for 4 at 1.30pm with my wife and two teenage kids aged 16&18. The price is reasonable when the quality is good the bill came to £185.00 including £20 service charge automatically added to the bill. Overview: The service was okay as usual quick but not friendly we were served by 5 different people. However what was horrible and shocking was that the food quality has dropped significantly since my last visit in September 2023. The scallops were very good as usual but the haddock and chips was very disappointing indeed…(more later) Oysters were pathetic the flesh was tiny and not tasty at all. Calamari was soft and the batter was soggy and ‘flat’. The fish and chips … haddock was dry and flakey and chewy clearly frozen fish. The batter was completely different to my last meal at Regency this time it was soggy and flat no crisp whatsoever. The chips were cold and miserable. The apple pie was disgusting really disgusting tasteless and bland and the pie crust was soft and soggy the runny cream was a bit sour and suspect my wife asked me to taste it and I poured some into my double espresso and it curdled. The tiramisu and profiteroles were ok. I just recently voted this restaurant for best in Brighton but I think that was a mistake. It’s a shame the food quality was so poor especially for simple things that should be excellent and are not technically acceptable! Poor show.

Guaranteed a good Fish n Chips. Simple.Good service with excellent Fish n Chips.Allways reliable for quality with a good outdoors in the summer.

First class. Excellent ambience, faintly reminiscent of Sweetings the famous City fish restaurant which is perhaps a coincidence since the building was previously owned, albeit 2 centuries ago, by the Coutts dynasty. The food was spot on, the wine great value and the service perfect. The manager walked the floor, always a good sign, I think. Great value. Thank you.

Online recommendation, for Seafood! Wow didn’t let us down! Great variety of good seafood meals! Reasonable priced! Great staff and ambience! Overlooking the English Channel! We will be back xx

Such a shame as we were there for a birthday celebration- food was pretty good but the staff couldn’t have made it clearer that we were inconveniencing them. At 9pm they turned off the music all hovered near us making it abundantly clear they wanted to finish up… One actually raised his arms yawned… I know it was a Monday night but seriously! If you’re after good customer service, I’d probably give it a miss….