Mcdonald's - Brighton

It is the worst store I have ever visited, 2 of the administrators are rude and not at all friendly (they don 't care at all about the clientele). Today around 10:00 pm I went in to order coffee and a pie, I was waiting for 10 minutes and no one helped me (although they were looking at me as I was standing next to the counter) until I asked out loud if there was no one to help in person (because minutes before they had already told my friend that she can only order on the screen they have in the store) and the administrator (Diana) told me no because she was busy so I told her: what if I don 't have a card to order on the screen and just raised his shoulders like when you say I don 't care. If the manager who is supposed to be the leader couldn 't care less about other workers, this kind of person shouldn 't work in customer service. My point is that if you don 't want to or don 't have time you should put a sign saying that you can only order on the screen.

Diana the manager at night is always very rude and demeaning to the customers. Very poor customer service and wants only orders to be made on the machines.

Bad service. Very rude and pretended to not know Spanish (Manager). Very disrespectful and ignored me about 15mins until we could pay. Night shift need to learn some manner to talk and respect people. They shouldn't be working the front if they don't want to talk to people and be disrespectful to others. Never coming to this location again.

Cheeseburgers were delicious and fries cooked perfectly.

Unequivocally the healthiest meal I've ever had from a McDonalds. Completely sodium free, not even a single flake of salt on the large fries. Two beef patties so overcooked and devoid of juices and fat that they shrank to 1/2 smaller in diameter than the bun they were hidden in. Literally had to search for them cause my Big Mac only tasted of the little dressing used on it. The most flavorless hamburger and fries I've ever consumed. Tasted like I was being forced on a diet. Definitely not worth the $11 spent on fuel (can't call that food) that looks good in the picture but fails to deliver as completely false advertising. And though friendly, the service for a drive through was slow. At least my coke was normal.