Nothing Bundt Cakes - Brentwood

I called to asked if they can write a small note at the back of the card since its my brother's mother inlaw's birthday. I ordered it through door dash and on the app its still preparing but the female employee who answered the phone was rude. She told me i can write it by myself when I told her that Im from socal. Then she put me on hold then told me it was already pick up by the driver when on the app its still preparing.

Yasmin and Makayla are awesome! I came and out in 5mns with my walk in orders. Bought some fancy treats for our God parents as we are in town to visit them. ? The Bombardiers from San Jose

They closed businesses before 6pm. We made it at 5:58pm after calling to make sure that they knew we were almost there and would make right before 6, but when we arrived the door was locked before 6, and one staff member opened it and refused to provide service acknowledging that it was 6 yet. She asked if we had and order and after we said we just called, still refused to provide service. Poor customer service at this location.

Poor Customer Service. Very rude in the front desk.

Everytime we try to order from here they are closed.