Caffe Nero Bournemouth, Castlepoint

Review based on the portion sizes. Minuscule slices of cake at nearly £4.00 per slice! Shouldn’t be paying nearly 8 quid on two tiny, absolutely tiny slices of cake. Rip off

The worst customer service, particularly the larger 30’s woman who is so miserable and keeps gossiping about customers to her workmates. Not very hygienic with her hands. Throws stuff about and the constant clankering of crockery is a constant distraction. No staff seems to enjoy and it’s just a job. It shows.

Dropped in and had a pistachio iced latte and a white chocolate and strawberry cream frappe. Service quick, quite clean inside and plenty of tables. Could not taste the pistachio in the iced latte. Tasted more like iced coffee. No taste of white chocolate in the frappe. Won’t bother with these drinks again.

Quality coffee , cake good and efficient service but let down by shabby toilets with no toilet roll loose seat and hand dryer not working and generally poor cleaning.

Not bad, good food and coffee. I felt that recently it was a little over crowded, taking into account Covid safety measures and distancing. Staff could also practice more hygiene when serving. Nice, friendly baristas however!