Bourbon Creek Kitchen - Bourbonnais

Room was very big, somewhat clean (coffee maker had scum in the water chamber with old coffee in it, hair in shower, litter on floor by trash can) one side of the bed usb port not functional. Overcharged by $20 per night added at checkout for service animal when I was told there was not a charge on check in (I would not have stayed here if I was informed of this before booking). Breakfast was one of the worst at any hotel, only flavored coffee creamer , stale cereal, old potatoes is all I saw. I got the juice, which had odd lumps in it. restaurant is a snack bar in the lobby, fryer out of order but if you want a burger they would give you breadsticks instead of fries??!! Bed comfy enough. Initially thought I would like this place more but the longer I stayed the worse it got (2 nights). Wish I would have chosen somewhere else.

Very nice hotel. We pulled off the road due to thunderstorms and decided not to white knuckle drive. We were very happy with this hotel and had a nice relaxing night. enjoyed our stay. So much nicer than many of the Best Western's I've stayed in. Perhaps it will put Best Western back on top again. Good job Best Western.

My entire stay was absolutely wonderful! Sherrie was super awesome, she provided exceptional customer service! She went over and beyond the call of duty! She was attentive, friendly, approachable and welcoming

Everytime I visited your Hotel I have a great time and stay the front desk people are so professional and friendly and the gym is very clean and nice and breakfast is always good and the cooks are very nice and friendly too

I was waiting for my food a at the make me wait for for a hour was ordering chicken wing and fried