Cirella's An Italian Bistro Sushi Bonita Springs

Horrible. They interpreted my reservation note that said “highchair” as “hightop” for some reason. They then told us when we arrived they didn’t have anything else available for us. They generally did not seem apologetic about this. it was absurd that they couldn’t figure something else out. Terrible customer service for a restaurant. Their last excuse was that they are not on open table anymore. Probably because they don’t know how to handle reservations correctly.

Our family of four adults and four children had dinner at Cirella's last Wednesday at five o'clock. We were celebrating our daughter's birthday. The food took over an hour to reach our table after asking many times for it. We had small children, were there early so we could have good service, and were very disappointed. The food was not up to par either. The arugula salad had very little dressing, hardly any parmesan cheese, and nothing special about it. We have had it before when it was fresh and delicious. The spaghetti and meatballs was just ok and the sushi ok too. The table was not cleared and we were fighting with dishes everywhere. There was not even room for the cake when the waitress finally brought it out. We usually love Cirella's but not this time. It was a big disappointment.

We had guests from up North with us and they loved every mnute

Our experience exceeded expectations . Would strongly recommend to others.

Good service, good wine, calamari could have been cooked a bit more,